What are the Key Trends of Field Service Mobility Solutions

The success of a field service technician lies in the fact that the field technician located at a remote location have an access to the right information, and at the right point in time, without causing any delays, whatsoever. In fact, the role of the field technician is not limited to installation and subsequently repairing the products. This in other words means that the technician acts as an extension of the sales force, which will impact the customer service level, thereby bringing about an increase in the revenue earned for…

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