A physical store. A Website. A Social Media Presence. An App. Now it’s imperative to have a Chatbot to be relevant and ahead in the race. But what’s more important is to take the veil off and see the true potential of getting in with AI and Chatbots.
The biggest and the best in business had little to lose when they invested in Chatbots a couple of years ago – but maybe that’s the reason why market research and trend forecasting matters. Chatbots are clearly impacting businesses left, right and center.
They are making sales, market investment, digital marketing, and customer retention and communication better and easier. Thanks to these little flashy things, businesses and companies can automate their processes and improve their efficiencies [It’s good to be on auto-pilot once in a while].
But with so much chatter about ChatBots and Chatbot Development Platforms in the air these days, it is difficult to know where to start – so many options with so many different features and UI elements; it’s easy to get overwhelmed.
Like always, I am here. Let’s make things a bit simpler and easier to understand.
Before deciding which chatbot platform suits you the best, make sure you know your audience and the channel where you want to deploy your chatbot. Common chatbot deployment/publishing channels to start with will include WeChat, Slack, Facebook, Kik, Telegram, etc.
Once you know what channel you’ll be using, all there’s left to do is to decide Chatbot Building Platform – not as easy as it may sound. And to help with that, here’s is the list of the 6 of the Best Messenger Bot Development Platforms available on the Internet that involves Zero Coding.
Best Messenger Bot Development Platforms:
Arguably the best option for non-technical marketers and non-skilled developers out there, ChatFuel is now more than 360,000 Chatbots strong. The platform lets you create bots with tremendous detail without any knowledge of codes.
With a chatbot fueled by ChatFuel, you can easily share content with the followers and subscribers while they interact with your brand over Facebook Messenger. To pave a new path for the next generation of Chatbots, the platform has also brought in substantial AI and Scripts in the pre-designed flow of the bot. This allows the users/clients to interact with the bot without having to click on buttons [It feels more human-like, the conversation].
ManyChat is packed with important tools that make chatbot development easier and faster. With an easy-to-use API, anyone can integrate or embed it on their website. It does have an effective subscriber tool that makes it easier for the chatbot owner to find more users and push the brand’s reach.
With a basic ManyChat chatbot platform its easy to welcome new users, schedule posts, market content, set up keyword auto-responses (text, pictures, menus), automatically broadcast your RSS feed, and much more.
Keeping it simple, yet transformative. What Conversable cannot, ZoConvert can. The platform allows the users to create Facebook Messenger ChatBots in less than 2 Minutes, without the involvement of a single line of code.
With a ZoConvert Chatbot, companies, businesses and even a small store owner who happens to have a Facebook profile can easily connect with the clients/customers online without forcing them to like the page. The Facebook users just have to text you for a query or information about a product or service and the rest will fall into place.
The platform also lets you Broadcast your messages which results in better open and click rate [by more than 80%]. Plus, you can also create your own flows and make changes depending on your marketing strategies and send personalized updates at the same time. Doesn’t get better than this, right?
This is just the tip of the iceberg, as they say. There are endless platforms where you can create, design and test your bots available on the Internet for free. But if you are starting your journey, these three will suit you best. But feel free to transform the market and create your own revitalized, animated never-seen-before ChatBot.
Botsify is another popular Facebook Messenger chatbot platform using drag and drop template to create bots. Features people want to create chatbots like Easy integrations via plugins, Smart AI, Machine learning and analytics integration are available. Although Machine learning and AI integration would be tough for people who do not have technical knowledge, it’s drag and drops template substitutes for making the process simple.
There will be a situation when you would want to take over the chat from the bot. And for this situation, Botsify provides human takeover ability for a smooth transition from a bot to a human. The botsify platform is free for one bot and payable thereafter.
5. Flow XO
Flow XO is a chatbot platform that allows you to build and distribute smart chatbots on Facebook and your website. It offers templates and tools that you need to create a talking bot. You can run and test the functionalities of your bot with built-in Test Console. There is a provision for you to connect with your customers over voice and chat whenever required in between the conversation.
MobileMonkey is a Facebook messenger platform that lets you build chatbots on FB messenger, grow your contact list, segment your audience, and even build messenger funnels (an alternative to landing pages) that opt people into audiences when they click on the ad.
The MobileMonkey free plan provides everything you need to design and deploy successful messenger marketing campaigns that will drive real results for your business. It includes features such as chatbot builder, messenger ads, chat blaster, Q&A triggers, and more. For advanced features like drip campaigns, bot analytics, and integrations, you’ll need to upgrade to any of the paid plans.
All the platforms are essential for the development of chatbots. With the availability of such platforms, anyone without programming knowledge can create a basic chatbot. It will reduce human errors, provide round the clock availability, eliminate the need for multiple mobile applications and make it a very seamless experience for the customer.
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Editor’s Note: This article was first published on April 2, 2018, and has been updated regularly since then for relevance and comprehensiveness.